- Customer Support (30)
- Data Management (38)
- Industry Analysts (14)
- Sales Force Automation (13)
- Associations (4)
- Conferences (2)
See also:
SRD Group
srd-grp.com
CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
TeleTech
teletech.com
Customer management, business-process and database-marketing solutions. Includes news and resource library.
Joe Turner
joeturner.com
Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
Strengthbank
strengthbank.com
Offers professional keynote and customer service seminars.
The Interchange Group UK
www2.interchange.co.uk
Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
Customer Feedback Management
blog.ideascope.com
Articles and information about managing customer feedback and customer innovation.
Rainmaker Systems, Inc.
rainmakersystems.com
Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
Harte-Hanks, Inc.
harte-hanks.com
World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
Mamut
mamut.com
Provider of CRM and Internet solutions to small businesses worldwide.
SociAlchemy
socialchemy.com
Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
Kovair Inc.
kovair.com
Consulting services covering CRM and strategic relationship management.
Princeton Consulting
princecon.com
Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
Tariva, Inc.
tariva.com
Web based customer relationship management software available in both hosted and installed versions.
MindTree Ltd
mindtree.com
Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
Fulfillment Plus
fulfillmentplus.com
Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
The Better Client Service
betterclients.com
A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
NowDocs
nowdocs.com
How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
Advantage Interactive Corp.
advantageinteractive.com
Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
InteractCM
interactcm.com
Provider of customer management services including consulting, outsourcing, and seminars.
Customer Inc
customer-inc.com
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
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